We apologize for the inconvenience you've experienced and thank you for bringing your concerns to our attention. We take feedback seriously and are committed to addressing any issues promptly and effectively.
Our Falour team has reached out to you via email to address your concerns and facilitate the refund process. Please keep an eye on your inbox for our correspondence. We understand the frustration you've encountered, and we're dedicated to resolving this matter to your satisfaction.
If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us. We're here to help and ensure that your experience with us is a positive one.